Well, this was one tough season - between the IRS delays in getting the E-file season started, to the long delays in refunds due to the 100+ million E-files done on opening day to the new fraud detection software implemented by the IRS. And then, I changed tax programs twice just to be compatible with the new IRS software (which was very costly).
In talking with other CPAs and tax professionals, they all said the same thing - it was the roughest year in their careers as well.
If you were one of the few clients that was affected by this, my sincerest apologies for the inconvenience. Hopefully, next tax season will be better. The new upcoming changes will be the Obamacare. Look for more BLOGS on how this may affect you in the future, when I conduct more research on this topic.
Again, thank you for your continued business!